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From173US$ /night
Check-in
07Dec2025Select date
Check-out
08Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

R. Diaz Ordaz 2-1, Portes Gil, Mexico, 46750
Perfect
9.6
/10
4.6
/5

Hacienda El Carmen Hotel & Spa, a 4-star Portes Gil hotel, features an outdoor swimming pool, a fitness center, and free private parking. Guests receive access to air-conditioned rooms with complimentary WiFi and a restaurant on-site.

Rooms & Amenities

The spacious twin/double rooms at Hacienda El Carmen Hotel & Spa include a dining area and a terrace with garden views. Each room features a private bathroom with a shower, a safety deposit box, and garden furniture.

Dining & Leisure

Guests can enjoy meals at the on-site restaurant and drinks at the bar. The hotel also has facilities for billiards and mini-golf.

Facilities & Services

Hacienda El Carmen Hotel & Spa offers a children's playground and provides free use of bicycles for exploring the area. The 24-hour front desk staff are available to assist guests with any inquiries.

Location & Transportation

The hotel is 90 km from Don Miguel Hidalgo Airport. Nearby attractions include various natural landscapes suited for outdoor activities.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double or Twin Room
2 persons
40 m² 
1 King-size bed
Heating
Air conditioning
Family Suite
2 persons
30 m² 
2 Double beds
Air conditioning
Deluxe Suite
2 persons
40 m² 
1 King-size bed
Fireplace
Air conditioning
Deluxe Suite Spa Bath
2 persons
40 m² 
1 King-size bed
Fireplace
Air conditioning
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre
  • Cycling
  • Billiard tables
  • Mini golf

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Game room

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Open-air bath

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Patio
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries
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Location

R. Diaz Ordaz 2-1, Portes Gil, Mexico, 46750
Map view
R. Diaz Ordaz 2-1, Portes Gil, Mexico, 46750

Getting around
City Centre
Portes Gil2 min  ·  100 m
Airports
Don Miguel Hidalgo (GDL)129 min  ·  85.8 km

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
9.6
9.6/10 based on 68 reviews
Janet
United States, November  2024
8.2/10

I had a lovely stay at the hotel with clean and spacious rooms that made it easy to unwind. The service was attentive, and the staff went out of their way to accommodate me. Although the dining options were limited, the quality was decent. The facilities, especially the spa, were rejuvenating, but I found the Wi-Fi to be quite slow, which detracted a bit from my overall experience.

Rooms
8.0
The rooms were clean and spacious, providing a comfortable atmosphere for relaxation.
Service
9.0
The service was attentive, with staff always ready to help and make suggestions.
Location
Dining
7.0
While the dining options were somewhat limited, the meals I had were of good quality.
Facilities
9.0
The spa facilities were fantastic and offered a great range of treatments, perfect for relaxation.
Samuel
United States, October  2024
8.0/10

I had a lovely stay at the hotel, which was surprisingly quiet despite being close to vibrant nightlife. The rooms were spacious and modern, perfect for relaxation. On the downside, I found the breakfast options a bit lacking. The spa facilities were fantastic, making it a worthwhile escape, but the Wi-Fi situation was frustrating as it wasn't included in the package.

Rooms
9.0
The rooms were spacious and modern, providing a comfortable retreat.
Service
8.0
The staff was attentive and seemed genuinely eager to help which added to the comforting atmosphere.
Location
9.0
I loved the location; it was conveniently close to nightlife yet still quiet enough for relaxation.
Dining
5.0
Unfortunately, the breakfast options were somewhat limited, which was a bit disappointing considering the overall experience.
Facilities
9.0
The spa facilities were fantastic, providing a luxurious experience that I would highly recommend.
Bryan
United States, October  2024
7.8/10

I had a really nice stay at the spa hotel. The rooms were modern and pretty spacious, which made my time there comfortable. The facilities, especially the spa area, were lovely and well-kept. However, I found the dining options a bit underwhelming and not very extensive. Overall, it's a good place for relaxation, but some areas could be improved.

Rooms
8.0
The rooms were modern and spacious, providing a comfortable stay.
Service
9.0
The service was attentive and helpful, adding to the overall experience.
Location
8.0
The location was quite convenient, with easy access to local attractions.
Dining
5.0
Dining choices weren't extensive, and I found the menu a bit lacking.
Facilities
9.0
The spa area was well-maintained and provided a relaxing atmosphere.
Harold
United States, September  2024
7.4/10

I had a relaxing stay at this spa hotel, where the ambiance was soothing and the treatments were delightful. The rooms were spacious and well-appointed, though I found them a bit dated. The staff was attentive and made sure we felt welcome. I did wish there were more dining options available on site. Overall, it was a good experience, especially for unwinding, but there's room for improvement in some areas.

Rooms
7.0
The rooms were spacious and comfortable, though slightly dated compared to modern standards.
Service
9.0
Service was attentive; the staff went above and beyond to ensure we had everything we needed.
Location
7.0
The location is nice and tranquil, perfect for a spa getaway, but it's a bit far from local attractions if you're looking to explore.
Dining
5.0
I found the dining options limited, and it would have been great to see a wider variety of meals, especially for lunch.
Facilities
9.0
The spa facilities were wonderful and very relaxing, making it a highlight of my stay.
Relaxing spa treatments
Dated room decor
Paul
United States, September  2024
8.2/10

This hotel really delivered on comfort and cleanliness, making my stay quite pleasant. The staff was warm and attentive, ensuring I felt welcomed. The location was convenient, close to local attractions, although the dining options were somewhat limited. Overall, it felt like good value for money, especially given the quality of the rooms and the relaxing amenities available.

Rooms
9.0
I found the rooms to be spacious and modern, with a nice touch of luxury, which made my stay very comfortable.
Service
9.0
The service was fantastic, with staff always ready to assist and a smooth check-in and check-out process.
Location
8.0
Situated in a convenient spot, it was easy to explore nearby attractions and enjoy local dining.
Dining
7.0
While the food was good, I wish there were more variety in the breakfast options offered.
Facilities
8.0
The amenities were excellent, especially the spa facilities which provided a great place for relaxation.
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Property information and rules
Check-in
from 13:00-22:00
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Pets
Pets are not allowed.
Number of rooms:
7

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Check-in
07Dec2025Select date
Check-out
08Dec2025Select date
Rooms and Guests2 Guests, 1 Room

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Hacienda El Carmen Hotel & Spa Portes Gil Exterior photo

Hacienda El Carmen Hotel & Spa

9.6
Perfect68 reviews
100 m from center
156 US$
173 US$
per night
Mobile-only price